Question 1

What sizes do you make?

Accepted Answer

Adult pieces run XS to XXL. Youth sizes run 8 to 20, and little kids run 2T to 14. Every colourway is cut for women, men and children, so a whole family can wear the same print in the right shape for each person.

Question 2

How do I know which size to pick?

Accepted Answer

There is a full size guide in inches on every product page, next to the size selector. Our pieces are designed to sit relaxed rather than tight. If you are between sizes and you want a looser drape, size up.Still unsure? Email us your usual size in a brand you own and we will tell you what we would send.

Question 3

Do the pieces run true to size?

Accepted Answer

Yes, with a relaxed cut. The lounge and pyjama sets are meant to be easy through the body. The bodycon dresses and swim pieces are the fitted end of the range.Shop a relaxed fit: Crewneck Long-Sleeve Pajama Set – Pastel Fantasy — $89

Question 4

What does made to order mean?

Accepted Answer

Nothing sits in a warehouse. Your piece is printed and sewn after you order it, in a small run. That is how we keep every size available across the family without producing thousands of garments that never sell, and it is why a colourway can be retired cleanly when it has run its course.

Question 5

How long until my order ships?

Accepted Answer

Two to four business days from order to dispatch. You get a tracking number the moment it is packed.

Question 6

How long does delivery take?

Accepted Answer

Most orders arrive within six to nine days after they ship. Add the two to four day make time and you are looking at roughly one to two weeks door to door.

Question 7

Is shipping free?

Accepted Answer

Shipping is free on every order within the United States, with no minimum spend. We also ship worldwide, and every order anywhere in the world goes out with full tracking.

Question 8

Can I track my order?

Accepted Answer

Yes. Every single order ships with tracking, no exceptions and no matter the destination.Shop made to order: Men's Copacabana Raglan Pajama Set – Dune — $89Returns and exchanges

Question 9

What is your return policy?

Accepted Answer

Thirty days from the day it arrives. Items need to be unworn, unwashed and in original condition with tags attached. Final sale items are not eligible. The full policy is on our returns page.

Question 10

Can I exchange for a different size?

Accepted Answer

Yes, subject to availability. Email us at support@pipandmoon.com to check availability, or manage the exchange yourself as a return plus a new order through your Pip & Moon account.

Question 11

When do I get my refund?

Accepted Answer

Once your return arrives and has been checked, approved refunds go back to your original payment method within five to ten business days.The prints and the fabric

Question 12

Where do the prints come from?

Accepted Answer

Every print is drawn in house in Atlanta. Nothing is licensed or pulled from a stock print library. The two families are Copacabana Wave, a large flowing ribbon print, and Selaron, a small mosaic tile print named after the Escadaria Selaron in Rio.

Question 13

Can I mix two different prints?

Accepted Answer

That is what they are built for. The wave is large scale and the mosaic is small scale, and warm orange runs through both, which is exactly the contrast that makes two prints work together. We wrote a full guide on how to mix and match prints.

Question 14

What is the fabric like?

Accepted Answer

The knit is chosen before the cut. It lands cool on the skin, drapes rather than clings, and the print sits flat in the cloth so it does not stiffen or crack with wear.

Question 15

How do I wash it?

Accepted Answer

Cold wash, inside out, and hang or lay flat to dry. Skip the tumble dryer and skip fabric softener. There is a longer guide to keeping the colours vibrant.Shop the mosaic print: Women's Selarón Print Short Pajama Set — $79Orders and payment

Question 16

What payment methods do you take?

Accepted Answer

All major cards, plus Shop Pay. Affirm is available at checkout if you would rather split the cost over time.

Question 17

Can I change or cancel an order?

Accepted Answer

Email us as quickly as you can. Because pieces go into production within a couple of days, we can usually catch it if you reach us the same day.

Question 18

Do you restock sold out colourways?

Accepted Answer

Sometimes. Colourways are drawn in small runs and some are retired for good. If something is gone and you want it back, tell us — demand is genuinely how we decide what gets recut.About us

Question 19

Who is behind Pip and Moon?

Accepted Answer

It is a solo-run, minority-owned studio in Atlanta, Georgia. One person draws the prints, chooses the cloth and decides what gets made. You can read the longer version on our story page.

Question 20

How do I get in touch?

Accepted Answer

Email support@pipandmoon.com and you will get a reply within one business day. We are also on Instagram, Facebook and TikTok.

Size	US	Bust	Waist	Hip	Inseam
XS	0–2	32–33	24–25	34–35	29
S	4–6	34–35	26–27	36–37	29.5
M	8–10	36–37.5	28–29.5	38–39.5	30
L	12–14	39–41	31–33	41–43	30.5
XL	16–18	42.5–44.5	34.5–36.5	44.5–46.5	31
XXL	20–22	46–48	38–40	48–50	31

Size	Age	Height	Chest	Waist
2T	2	33–35	21	20.5
3T	3	36–38	22	21
4T	4	39–41	23	21.5
5	5	42–44	24	22
6 / 6X	6	45–47	25	22.5
8	7–8	48–51	26.5	23.5
10	9–10	52–55	28	24.5
12	11–12	56–58	30	25.5
14	13–14	59–61	32	27

FAQs

Sizing and fit